At XLuxe Outfits, we prioritize seamless delivery to ensure your carefully curated selections arrive promptly and in perfect condition. Our team meticulously processes all orders within 1-2 business days, with a dedicated quality check to guarantee your items meet our high standards. Whether you're shopping for everyday essentials or specialty apparel, our logistics network is optimized for reliability across all product categories.
We partner with trusted carriers to handle your shipments with care, employing protective packaging tailored to safeguard delicate fabrics and structured designs. During peak seasons, additional staff ensures uninterrupted fulfillment while maintaining our commitment to excellence.
Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity:
Note that adverse weather or regional disruptions may occasionally extend delivery windows. You'll receive real-time updates if such exceptions occur.
We offer the following shipping options:
Expedited services are available at checkout for time-sensitive deliveries. Rates adjust dynamically based on package weight and dimensions.
Our global network currently serves 180+ countries, excluding embargoed regions and remote territories without reliable postal infrastructure. Some high-value shipments may require signature confirmation for security purposes. During checkout, our system automatically validates address eligibility and provides alternatives if restrictions apply.
For military addresses (APO/FPO/DPO), please allow additional transit time and ensure your delivery information complies with military postal regulations.
Within 24 hours of dispatch, you'll receive a tracking link via email containing:
Our mobile-responsive tracking portal provides live updates, including customs clearance milestones for international parcels. Simply log into your account or click the tracking link for real-time status.
While we meticulously monitor all shipments, unforeseen delays may occur. If your package exceeds the estimated delivery window:
For unresolved cases, our support team at [email protected] will initiate carrier investigations within 24 hours. Claims for lost items must be filed within 30 days of shipment date.
International customers are responsible for any applicable taxes, duties, or brokerage fees imposed by their country's customs authority. These charges are determined by:
We recommend consulting your local customs office for accurate estimation. XLuxe Outfits cannot prepay or reimburse these third-party fees, nor adjust declared values on commercial invoices.
